Job Description

Job Description

Job Description

The Payrate is 26.00-$28.00 hourly.

Job Description:

Oversees all security personnel on their shift to ensure that all local, state and federal regulations are met as well as NY lottery regulations.

Core Responsibilities:

• Responsible for the safety of associates and patrons by regulating and correcting situations of possible accident and injury
• Responsible for the enforcement of NY State lottery rules as well as rules and regulations of the NYS Racing & Wagering Board
• Maintain a safe work and customer environment
• Assist the manager in issuing all disciplinary actions
• Responsible for scheduling post assignments to ensure compliance with state laws and facility regulations
• Responsible for reviewing all shifts paperwork
• Responsible for enforcing security procedures
• Leads by example in the skills of Customer service and positive interaction with associates
• Demonstrates skill in dealing with customer complaints
• Patrols buildings and grounds of facility on foot and/or in security vehicle; examines doors, windows and gates to determine that they are secure; controls the various entry/exit locations throughout controlled areas as assigned
• Oversee new hire and frontline training
• Assist in the employee review and performance appraisal process
• Role model company guest service program
• Other duties as assigned.

Qualifications/Requirements:

• High school diploma or GED required
• Must be a NYS Certified Security Guard
• One to two years’ supervisory experience preferred
• Must be able to obtain a New York State Gaming License

Other

• Intermediate computer skills with Windows platform, including word processing, spreadsheets, Internet and email
• Exceptional interpersonal and leadership skills required
• Ability to work in a fast-paced environment
• Attentive and detailed oriented
• Capable of following procedures and taking directions
• Able to lift and carry up to 50 pounds occasionally
• Regularly required to be in front of a computer
• Occasional bending, reaching, lifting
• Able to lift and carry up to thirty pounds occasionally.

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