Retail Operations Manager Job at Pursuit Collection, Columbia Falls, MT

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  • Pursuit Collection
  • Columbia Falls, MT

Job Description

What perks can you expect?:
  • Full benefits including medical, dental, vision; 401k; discounted gym memberships.
  • The perfect place to put down roots, grow your career.
  • Professional work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations
  • Work with a dynamic, culturally diverse team from around the globe.
  • Fast-paced and active position – get your step counter ready!
  • The chance to work in an inclusive culture and make life-long friends.
What will be your daily pursuit?:

Your daily pursuit is to oversee the daily operations of retail stores in West Glacier and Apgar, ensuring efficiency, profitability and exceptional guest service. This role involves managing teams, optimizing processes and implementing strategies to achieve business goals.

What will your compensation be?:

$64,000 prorated on a 10-month work schedule. $2,461.54 biweekly.

When does this adventure begin?:

This role is set to start on February 1st, 2025! 

What will you do in this job?:
  • Financial Oversight: Share responsibility for profit and loss, including sales, costs, inventory, and labor.
  • Team Management: Recruit, hire, and train staff; conduct weekly check-ins with leaders; enforce procedures; and provide coaching and discipline as needed.
  • Guest Service: Ensure exceptional guest experiences by setting high service standards and fostering inclusivity.
  • Inventory & Stock Control: Manage inventory, monitor shrinkage, perform audits, ensure restocking, and communicate needs with suppliers and warehouse teams.
  • Operational Excellence: Oversee supply ordering, enforce food safety processes, manage waste, and maintain accuracy in POS systems.
  • Leadership & Culture: Foster continuous improvement, lead by example, and ensure best practices in loss prevention, merchandising, and compliance.
  • Target Achievement: Consistently meet all goals and objectives as outlined in the company's Definition of Success.
  • Additional Duties: Travel between locations, assist with Retail Pro programming, and serve as a utility player as needed.
What skills and experience do you need for this job?:
  • Retail Expertise: Previous retail management experience with strong knowledge of purchasing, merchandising, and cost management.
  • Budgeting & Communication: Effective in planning, budgeting, and clear communication at all levels.
  • Customer & Vendor Relations: Friendly, courteous demeanor with the ability to build and maintain strong vendor and customer relationships.
  • Adaptability & Teamwork: Able to work independently or collaboratively, with flexibility to handle challenges.
  • Attention to Detail: Organized, detail-oriented, and proactive.
  • Commitment & Enthusiasm: Bring a positive attitude, a willingness to help others, and readiness to have fun.
  • Other Requirements: Valid U.S. driver’s license.

This role offers the chance to lead, innovate, and make a meaningful impact while fostering a positive and inclusive team environment

What will your work environment be like?:

About Us: 

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

 

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. 

 

What will your work environment be like?

At Pursuit, our office is more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. 

 

About Pursuit & Viad 

Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.

EEO:

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!

 
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . 

 
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted. 

Job Tags

Work experience placement,

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