Job Description

Job Description

Job Description

POSITION SUMMARY:

The purpose of the Office of the Registrar is to provide and continually improve academic support services to students, alumni, faculty, and staff. The major responsibilities of the office include maintaining the accuracy, integrity, and security of the University’s academic records and promoting equity by developing and supporting effective policies and processes. The Registration Academic Advisor will work directly under the Registrar or Registrar’s designee to oversee the integrity of student academic information and advise and assist students in the development of academic plans and class schedules; process, maintain and provide student academic records; provide verification of student records, as well as seeing that the academic policies of the institution are followed by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform under the general direction of the Assistant Registrar;

• Create new student files while ensuring that all required documentation is obtained;

• Answer student inquiries and resolve problems related to curriculum and course prerequisites, referring to catalogues, written course descriptions, and other appropriate sources;

• Review student records and schedule, change, and notify students of program needs;

• Responsible for operation of dropping and adding classes for students;

• Update student records/enrollment/transcripts ;

• Review and Issue unofficial and official transcripts for students and alumni;

• Assist instructors with course rosters and answer questions regarding the Faculty portal;

• Assist students, faculty, and alumni with student record verifications;

• Create enrollment verification letters, process, copy, mail, and fax students In-School Deferment Applications;

• Maintain schedule of courses and course inventory in the student management software;

• Assist with the commencement ceremony arrangements including processing diplomas for all graduating students; create a list of degree recipients including past degrees attained for the commencement program and other commencement-related publications and tracking student participation in the graduation ceremony;

• Assist students with access to the student portal;

• Assist with registration and graduation processes; and

• Other duties as assigned.

QUALIFICATIONS:

• Ability to communicate effectively, both orally and in writing, with students, staff, and alumni;

• Ability to use independent judgment and to manage and impart confidential information;

• Knowledge of academic requirements and standards;

• Customer-service orientation and philosophy to support and interpret student inquiries and needs;

• Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements;

• Ability to evaluate student transcripts and/or records;

• Ability to maintain calendars and schedule appointments;

• Knowledge of student recruitment and retention issues;

• Team-oriented individual to provide support in a high-demand environment;

• Ability to quickly and accurately enter data;

• Ability to utilize and work comfortably with a variety of software programs (Jenzabar, Parchment, National Student Clearinghouse, Microsoft Office, and Desire2Learn); and

• Ability to integrate Christian thought and values in all aspects.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree with at least six months of experience in a higher education setting, preferably in some area of student services; possesses an understanding of higher education administration.

COMPUTER SKILLS:

Microsoft Office application especially, Outlook, Access, Excel, and Word; and keyboarding. Experience with scanning software is preferred but not required.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk or hear and frequently required to stand, walk, sit, and use hands to handle files, computers, and phones; reach with hands and arms; stoop, and kneel. Frequent and regular repetitive movements required using the wrists, hands, and/or fingers. The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The employee agrees to promote the values and mission of MACU as a private Christ-centered University and live a life consistent with biblical principles. The employee shall conduct himself/herself in a manner consistent with the Mission and Statement of Faith. Additionally, the employee may play a formative role in the spiritual lives of students in a manner consistent with the Mission and Statement of Faith.

WORKING CONDITIONS:

The employee is regularly in a typical office environment with adequate light and moderate noise levels. No hazardous or significantly unpleasant conditions. Air-conditioned buildings; tile, concrete and carpeted floors; requiring business casual most days with occasional need for business professional when appropriate.

Please review our Mission Statement and our Statement of Faith at

Job Tags

Similar Jobs