Job Description
Salary: $70000 - $73000
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
The Housekeeping Manager at Kellogg Conference Hotel plays a crucial role in maintaining the cleanliness, organization, and efficiency of hotel operations. This includes overseeing housekeeping staff, ensuring guest rooms and public spaces meet hotel standards, and coordinating with other departments such as Front Desk, Engineering, and Food & Beverage. The manager begins each day by assigning cleaning duties, checking supply inventory, and prioritizing rooms based on occupancy and special requests. Throughout the day, they conduct quality inspections, address guest requests, and ensure lost and found items are properly logged. At the end of the shift, the Daily Housekeeping Report is submitted to the General Manager, and any outstanding maintenance or guest service needs are communicated to the evening team.
Beyond daily operations, the Housekeeping Manager is responsible for staff training, performance reviews, and inventory control. They implement a deep cleaning rotation schedule, conduct monthly hotel walkthroughs, and oversee sustainability initiatives such as reducing water consumption and using eco-friendly cleaning products. Additionally, they work closely with the Engineering Department to ensure all guestroom maintenance issues are addressed promptly through Guestware, and they coordinate with the Food & Beverage team to maintain cleanliness in banquet spaces. Emergency preparedness is another key responsibility, requiring the manager to train staff on fire evacuation, medical emergencies, and security protocols to ensure the safety of guests and employees.
To maintain the highest standards, the Housekeeping Manager is expected to meet key performance indicators (KPIs), including room inspection scores above 90%, a guest satisfaction rating of 85% or higher, and efficient room turnover times. They also monitor staff attendance and efficiency, ensuring all assigned rooms are completed per shift. Their leadership directly impacts the hotel's guest experience, operational efficiency, and reputation for excellence. By fostering a culture of high standards and continuous improvement, the Housekeeping Manager plays an integral role in ensuring that guests enjoy a clean, comfortable, and welcoming stay at Kellogg Conference Hotel.
Qualifications:
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1405844
Flik Hospitality Group
JEANNE M LANE
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