Guest Services Agent - Holiday Inn | avid Hotels Mt. Juliet, TN Job at Holiday Inn | avid Hotels Mt. Juliet, TN, Mount Juliet, TN

UUN2dndzdStrdUlLWlZhbFJpcU16SWlLWFE9PQ==
  • Holiday Inn | avid Hotels Mt. Juliet, TN
  • Mount Juliet, TN

Job Description

Job Description

Job Description

Are you a hard working " PEOPLE PERSON "? Look no further!! Join our award-winning company as a GUEST SERVICES AGENT! We want your smiling face and positive attitude, representing Holiday Inn | avid Hotels in Mt. Juliet! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate relationships in an enjoyable team environment! We offer travel discounts, employee referral bonuses, and FREE Telehealth, and DAILY PAY through our partner Zayzoon! Responsibilities

  • Greet and processes guests as they check-in/out
  • Complete registration, secure payment, verify billing and adjust billing as needed
  • Confirm guest information, room rate, selection of room(s)
  • Code electronic keys
  • Assist guests with reservations and requests in a friendly, professional, and timely manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Provide high standards of quality to ensure guest satisfaction
  • Anticipate guests’ needs and consistently exceed their expectations
  • Implement creative solutions as needed while complying with brand standard
  • Demonstrate a thorough knowledge of hotel information including but not limited to:
  • Hotel Information
  • Room categories
  • Room rates
  • Packages
  • Promotions
  • Build strong relationships with guests, clients and groups while maintaining professional integrity
  • Possess knowledge of local area to answer guest questions
Required Skills
  • Guest service experience preferred
  • Attention to detail
  • Team player
  • Organizational skills
  • Professional written and verbal communication
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Tags

Daily paid, Holiday work, Local area,

Similar Jobs

Flowserve Corporation

Painter Job at Flowserve Corporation

 ...Painter at Flowserve Corporation summary: The Painter at Flowserve is responsible for preparing products and operating paint equipment to ensure high-quality finishes per specifications. This role requires experience in mixing paint, using specialized equipment, and... 

Meals on Wheels of Rhode Island

Delivery Driver Job at Meals on Wheels of Rhode Island

Job Type Part-time Description Overview The mission of Meals on Wheels of Rhode Island is to meet the nutritional and special needs of older adults and other populations to help them maintain their independence. Since 1969, from Westerly to Woonsocket...

Jobot

Help Desk Specialist Job at Jobot

 ...with IT Director to escalate complex issues and facilitate timely resolutions. Qualifications: 5+ years of Help Desk Support Oil and Gas experience preferred Intune software required Interested in hearing more? Easy Apply now by clicking the "Apply" button... 

WorkSource Oregon

Construction Laborer Job at WorkSource Oregon

 ...Local construction company is seeking candidates for Laborer positions. Experience preferred, but no experience necessary, employer will train. REQUIREMENTS: * Possess a valid driver\'s license and clean driving record to drive employer vehicles. * Pass drug test. JOB... 

Corpus Christi Medical Center Bay Area

Registered Nurse Clinical Reviewer PRN Job at Corpus Christi Medical Center Bay Area

 ...Do you have the career opportunities as a(an) Registered Nurse Clinical Reviewer PRN you want in your current role? We invest in what matters...  ...This position is a M-F, 34 hours a week role, this is NOT A REMOTE position. What qualifications you will need: Registered...