Job Description

Customer Success Manager – Wenatchee, WA

About Phytech

Phytech is revolutionizing modern agriculture by empowering the world’s top growers with real-time plant data and actionable insights. Our cutting-edge IoT platform integrates direct sensing, data analytics, and machine learning to optimize irrigation, improve crop health, and maximize yield. By providing data-driven solutions, we help growers make informed decisions that enhance efficiency, reduce resource waste, and improve profitability.

With agriculture rapidly embracing technology, this is your opportunity to join a fast-growing AgTech innovator, work closely with industry leaders, and make a tangible impact on farming operations.

Position Overview

We are seeking a Customer Success Manager to work directly with growers across the Greater Wenatchee, WA region, a premier agricultural region. As a trusted partner to growers, you will play a key role in ensuring they maximize the value of Phytech’s platform while driving adoption and long-term success.

Key Responsibilities

• Develop and maintain strong relationships with growers, farm managers, and agronomists in the region.
• Provide hands-on training and support to ensure effective utilization of Phytech’s precision agriculture tools.
• Monitor plant health and irrigation data, proactively advising growers on best practices and optimization strategies.
• Identify opportunities to expand Phytech’s services within existing customer accounts.
• Collaborate with the product and sales teams to refine solutions based on grower feedback and industry trends.
• Serve as an advocate for grower success, ensuring they receive the highest level of support and insights.
• Travel regularly to grower locations across the region.

Qualifications & Experience

• Strong background in agriculture, irrigation management, or crop consulting.
• Passion for grower success and experience working closely with a variety of crops.
• Proven ability to develop and maintain trusted relationships with growers.
• Experience in precision agriculture, agronomy, or AgTech platforms preferred.
• Bachelor’s degree in Agriculture, Agronomy, Horticulture, or related field (preferred).
• Certified Crop Adviser (CCA) or Pest Control Adviser (PCA) license is a plus.
• Comfortable working independently while being part of a collaborative, innovative team.
• Willingness to travel throughout the region.

What We Offer

• Be a leader in the AgTech revolution, bringing cutting-edge technology to the fields.
• Career growth opportunities in a rapidly expanding company.
• High degree of autonomy and flexibility in your work schedule.
• Competitive salary with success-based commission structure.
• Comprehensive benefits package, including medical, dental, vision, and life insurance.
• 401(k) plan with company match up to 4%.
• Company-provided fleet vehicle for field visits.

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