Job Description

Job Description

Job Description

Salary: $12.00 + tip

We are excited to announce the opening of our brand-new cafe at The Bend , directly across from IKEA, in Southwest Las Vegas. If you're passionate about coffee and community, this is your chance to be part of something special from the ground up!

Training will begin immediately after hiring , and may take place at one of our nearby cafes. Apply today to join our team and help us bring this new cafe to life!

• Do you feel sad when you smile and receive a frown in return?
• Do you get overlooked with opportunities to connect with your team?
• Are you discouraged from interacting with your coworkers?
  

If so, we want to meet you! We are looking for a cashier extraordinaire, we love people, who love people. We are on the hunt for super friendly and service-oriented cashiers who want to dip their toes into the barista world! Come join us and get the lowdown on all things coffee while keeping those awesome social skills on point! 

About Us 

We are not just another coffee brand with an addictive ambiance, trendy lattes, and a thin veneer of culture and community. We  ARE  a culture-centered community that is focused on the people within and the people we serve. Kindness is at the top of our core values leading the change in our decisions, service, and operations. We are a socially equitable company focused on initiative, self-reliance, cooperation, integrity, and putting our best selves forward every day. At the core, we appreciate each other, support each other, treat each other with respect, and love each other. Join our dynamic team and grow personally and professionally! Unlock your leadership skills, forge meaningful relationships along the way, and embrace your go-getter spirit to encourage and build a strong team.

Job Summary

We're on the lookout for people who bring sunshine wherever they go! If you're the type of person who can walk into a room and light it up, we want you representing Mothership! As a cashier, you'll be the friendly face that welcomes guests into our coffee shops, helps them explore our tasty drink and food options, and ensures every single person gets the A+ treatment. And guess what? You’re not just a cashier here. We’re all about growth, so we’re giving you the chance to dive into the world of being a barista, too! Who knows, you might discover your hidden coffee genius! If you’re ready to have a seriously good time at work, make friends along the way, and explore new opportunities, join us and let’s create some awesome moments together! 

Duties/Responsibilities

• Order Processing: Efficiently ringing in guest orders at the point of sale (POS) system and/or through the drive-thru.
• Customer Interaction: Providing excellent customer service by warmly greeting and interacting with guests throughout the cafe, ensuring they feel valued and appreciated.
• Phone Etiquette: Answering incoming phone calls with professionalism and enthusiasm, assisting customers with inquiries and orders over the phone.
• Cleanliness Guru: Maintaining the cleanliness and tidiness of the cafe environment, including wiping down tables, cleaning counters, and ensuring a pristine atmosphere for an exceptional guest experience.
• Stock Organization: Keeping stations well-stocked and organized, ensuring supplies are readily available for the team to provide efficient service.
• Barista Aspirations: Embracing the exciting journey of learning the art of being a barista, including crafting delicious coffee beverages, mastering the espresso machine, and nailing those latte art skills.
• Team Player: Collaborating closely with the team to ensure smooth operations, assisting in any way necessary to create a positive work environment and provide top-notch service.
• Drive-Thru Excellence: Skillfully managing drive-thru orders, ensuring accuracy and efficiency to keep things running seamlessly for our on-the-go guests.
• Upselling Magic: Recommending additional items and upselling products to enhance the guest experience and contribute to sales growth.
• Adaptability: Being flexible and adaptable to different tasks and responsibilities as needed in a dynamic cafe environment.
• Training and Growth: Taking advantage of opportunities to learn and grow, mastering new skills, and evolving into a skilled barista while contributing to the overall success of the team.
• Perform other related duties as assigned by Keyed and Management.

By excelling in these duties, you'll play a pivotal role in creating a memorable experience for our guests and fostering an inviting atmosphere in our cafes. Let's embark on this journey of coffee, camaraderie, and growth together!

Required Skills/Abilities/Experience

• Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of regular customers. (Let’s be honest, most of this is 2nd nature to you!)
• Ability to serve customers quickly, efficiently, and kindly.
• Excellent verbal and written communication skills.
• Ability to follow all safe food handling procedures and sanitation practices.
• Must be able to perform basic math.

• Previous customer service experience, a plus!

Physical Requirements

• Must be able to lift up to 15 pounds.
• Must be available to work early mornings, evenings, weekends, and holidays.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Employee Discount
• Free Drinks

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